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I understand that occasionally you need to cancel/ reschedule appointments. However as a courtesy to other clients and myself, we have the following cancellation terms. Please provide a minimum of 48 hours notice if you need to cancel or reschedule your appointment. All Appointments are pre pay. Appointments cancelled or rescheduled in a 24 hour window will incur full charge. If this policy doesn’t work for you then please only book a last minute appointment when you are certain you can attend. ( some last minute appointments are available but cannot always be guaranteed)